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HOTEL-INFO
ROOMS & PRICES
RELAXATION
INDULGENCE
ACTIVE ISCHGL
SUNNALM
APARTMENTS
SERVICE
office@sonne-ischgl.at BOOKING HOTLINE +43 5444 / 5302 WEBCAM SKI LIFTS

PAYMENTS &
BOOKING CONDITIONS.
OUR TERMS AND CONDITIONS

PAYMENTS
You can pay your room bill in cash, with an EC card or credit card (Visa and Mastercard). For a firm booking we ask for a deposit of 30% of the total amount with transaction charges. Our bank details for this are: Raiffeisenbank Ischgl, IBAN: AT 83 3624 8000 0002 7110, BIC: RZTIAT 22248. It is also possible to pay deposits by credit card (Visa and MC). 

 

 

BOOKING CONDITIONS
Your booking is only valid once the reservation has been confirmed in writing and by a deposit. Cancellations are only accepted in written form and are only valid once we have reconfirmed them in writing. We will be happy to arrange this for you, just let us know when you make your booking. If you do not wish to take out insurance, the following charges are invoiced in accordance with the Austrian Hotel Contract Conditions: 3 to 1 month before the day of arrival 40% of the total booked package price, 1 month to 1 week before the day of arrival 70% of the total booked package price and in the last week before the day of arrival 90% of the total booked package price. With sole occupancy of a double room the price for two people is charged minus € 20,- per day. With bed and breakfast we credit you with € 10,- per person per day off the half-board price. Any services that you do not use are not deducted. 

 

 

TEMPORARY CHANGE OF CANCELLATION CONDITIONS DUE TO COVID-19
Due to the current situation, we have decided to change our cancellation conditions for the time being.

Therefore, for the winter 2020/2021 a free cancellation will be possible up to 1 month before your arrival. A cancellation must be made in writing, only then is a cancellation valid.

 

NEW CANCELLATION CONDITIONS
In case of a cancellation the following conditions apply:
(according to Austrian Hotel Regulations)

  • 1 month before the arrival date a free cancellation is possible
  • from 1 month to 1 week before the day of arrival 70 % of the total package price
  • in the last week before the day of arrival 90% of the total package price
  • in case of late arrival or early departure we charge the total booked package price

 

ATTENTION: No refunds will be made for deposits already made (even in the case of cancellations free of charge).
We will keep your deposit and credit it for your next stay.
If you are banned from coming to your holiday, you can postpone the existing booking free of charge.

 

 

ARRIVAL / DEPARTURE
Check-in is from 3 p.m. check-out possible until 10 a.m. Please notify us if your arrival should be delayed and you will only be arriving after 8 p.m. We always try to take your room requests into account, but cannot confirm guarantee them.

 

 

PETS
We have decided to no longer accept pets at the hotel as a result of various complaints and difficulties over the last few years. Thank you for your understanding.

 

 

FOR THE WELLBEING OF ALL GUESTS
All our rooms, the dining room and hotel lobby are non-smoking rooms. € 250,- will be charged in the event of non-compliance. You can find information about the General Terms and Conditions here - GTC.

 

 

CHILD DISCOUNT
The child discount applies with two full-paying adults in a double room.

SUMMER
0-3 years: free
4 - 10 years: € 40,-
11 - 16 years: € 50,-

SUITES:
0-3 years: free
4 - 10 years: € 60,-
11 - 16 years: € 70,-



WINTER

DOUBLE ROOM:
0 - 3 years: for free
4 - 10 years: € 95,-
11 - 16 years: € 140,-

SUITES:
0 - 3 years: for free
4 - 10 years: € 150,-
11 - 16 years: € 105,-

Crib: € 8,-

 

 

SHORT BREAK
Up to 3 days +/- 10%

 



SINGLE ROOM USE
Occupancy with one person in a double room is the price for two persons less € 20,- per day