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HOTEL-INFO
ROOMS & PRICES
RELAXATION
INDULGENCE
ACTIVE ISCHGL
SUNNALM
APARTMENTS
SERVICE
office@sonne-ischgl.at BOOKING HOTLINE +43 5444 / 5302 WEBCAM SKI LIFTS

Health is the
top priority

For weeks now, politicians, authorities, health experts, medics and business representatives have been discussing how tourism, which is so important for Austria and Switzerland, can be safely reactivated. In accordance with and complementary to the currently applicable legal provisions, the decision-makers in Ischgl and Samnaun have also developed a comprehensive set of measures aiming to guarantee the health and safety of our guests, our staff as well as the local population.

TOGETHER WE DON'T GIVE COVID-19 A CHANCE

OUR SAFETY 
& HYGIENE CONCEPT

CHECK-IN
  • Safety glass at the reception
  • Disinfection dispenser at the entrance
  • Fever measurements
  • Please fill out a questionnaire
  • Please fill out the online registration form at home
  • All our employees are working with a facemask
  • We can not offer valet parking anymore
RESTAURANT
  • The tables are assigned to you and placed with sufficient distance
  • The daily menu, wine list and the bar menu are regularly disinfected
  • Menages such as salt, pepper and sugar are disinfected after use
  • Disposable gloves and disinfectants are available for free use
  • Pay attention to the safety distance at the buffet
  • Hotel bar: Enjoy your drinks with the necessary distance
  • The welcome evening will no longer take place due to the Covid measures
  • All employees work with a fasemask
SUNNALM
  • In the “Sunn Alm” the same measures apply as in the hotel restaurant
  • ATTENTION: no music entertainment this winter
  • Reservations are recommended
  • Contact tracing with the Ischgl App
WELLNESS
  • Please ensure the necessary safety distance in the indoor pool area and in the pool
  • Wellness area: We ask for reservations for the sauna, steam bath and herbal sauna
  • The maximum number of people is indicated
  • You can still book massage treatments at the reception
GENERAL INFORMATION
  • We recommend that guests present a negative test result no more than 72 hours old when they check in. Guests without a test result have the option to undertake a voluntary test on-site - liable to pay costs.
  • Mouth and nose protection is compulsory in the entire hotel and restaurant area
  • Disinfect your hands
  • Only use the elevators with your loved ones
  • Employees will be tested upon arrival when they start work. Regular testing opportunities are also provided.
  • All employees are trained in special hygiene measures



If you have any questions, please do not hesitate to contact our reception via e-mail office@sonne-ischgl.at or phone: +43 (0) 5444/5302!

HYGIENE CERTIFICATE
FROM THE COMPANY HOLLU SYSTEMHYGIENE GMBH

HYGIENE CERTIFICATE

iSKI ISCHGL APP

With the start of the winter season 20/21, a new app will be available for each village in Paznaun valley - personalized. With the registration, every user receives his personalized QR code. This ensures easy and quick entry into the catering establishments in Paznaun/Samnaun. This means that in future you will not only be able to find out the latest information about the entire range of winter sports on site with just a few clicks, but you will also be able to quickly and easily check in at the respective restaurant - whether on the mountain or in the valley. Have fun!

WHAT WE DO
FOR OUR GUESTS IN ISCHGL

GENERAL INFORMATION

  • Information columns and signs point out our Covid-19 compliance guidelines at the access points to our transportation facilities, in the cable car cabins, the restaurants, the sports shops and ski depots. Furthermore, we update you regularly and in multiple languages by means of relevant announcements in the access areas of the feeder lifts and ticket sales points.
  • When buying a ski pass, we will give you a multifunctional scarf at no cost, which can be used as a filtering facepiece (FFP). Wearing a filtering facepiece is mandatory in the areas with corresponding signs (also see below).
  • We will arrange the queue areas regardless of current legal provisions in such a way as to avoid groups of persons standing together at close range as far as possible.
  • At our cable car facilities and in the mountain restaurants we have installed sufficient hand disinfection facilities for you.

CABLE CAR CABINS & SKI BUSES

  • A reduction of the highest number of persons allowed in the cable car cabins or the chairlifts is not legally mandatory. Permitted capacities will, however, not be fully utilised if the ridership is accordingly low. In cable car cabins and when riding on chairlifts and lifts, wearing FFPs is mandatory.
  • All cable car cabins (Silvrettabahn A1, Pardatschgratbahn A2,Fimbabahn A3, Piz Val Gronda E5, Pardoramabahn F2, Twinliner L1, Pendelbahn L2) are disinfected by us several times a day. When doing so, we apply a long-lasting mist of fine droplets, using special cold fogging devices. Within one minute, this eliminates 99.99% of viruses, bacteria and spores on the treated surfaces. The active ingredient does not leave behind any residue after usage, is 100% biodegradable, non-toxic, pH-neutral as well as skin- and eye-friendly.
  • The Silvrettaseilbahn AG and the Bergbahnen Samnaun AG are purposefully intensifying a number of cleaning activities. This applies, for example, to the cleaning and/or disinfection of the tables/bar areas in the mountain restaurants as well as to handrails, doorknobs and sanitary installations. We have also reduced the intervals for cleaning the filters in ventilation systems.
  • We expressly reserve the right to limit the number of persons in the Silvretta Arena Ischgl/Samnaun.

MOUNTAIN RESTAURANTS

  • In the mountain restaurants we pay attention to the minimum distance between tables and seating facilities as prescribed by the authorities. In addition, we have installed new partitionings in the seating areas and adapted and expanded hygiene measures in the free-flow areas.
  • In order to guarantee compliance with sufficient safety distancing, we will – regardless of capacity utilisation – also limit admittance to our culinary establishments on the mountain.
  • All our food / drinks menus are provided in digital form. These can be accessed using our iSki Ischgl / mySamnaun App or via QR-Code directly in the mountain restaurants and cable car cabins of the feeder facilities.
  • Music offerings in the restaurants and bars of the cable cars will be provided exclusively in form of background music. The tobogganing evenings will take place under strict observance of the applicable safety precautions.
  • The Silvrettaseilbahn AG and the Bergbahnen Samnaun AG are purposefully intensifying a number of cleaning activities. This applies, for example, to the cleaning and/or disinfection of the tables/bar areas in the mountain restaurants as well as to handrails, doorknobs and sanitary installations. We have also reduced the intervals for cleaning the filters in ventilation systems.
  • Après-Ski in its current form will not be available this winter. Après-Ski will be drastically restricted by legal regulations and in this new form will remain an important and even higher quality offer for our guests.

EVENTS

A Top of the Mountain-Opening-concert in November will not be held this year due to the special situation. The TOM-concerts for Easter and the season finale we hope to go ahead with, if the legal framework conditions and general situation so permit. Likewise, we will try to hold selected events, such as the ski-demo shows of the ski school. More detailed information regarding this will be announced in due time.